Grievance Procedure for Staff

The grievance procedure is intended for staff to take up matters affecting them as individuals arising from their employment with CHETANA CHILD & WOMAN WELFARE SOCIETY.

CHETANA CHILD & WOMAN WELFARE SOCIETY wishes to resolve staff grievances in a speedy, fair and equitable manner in order to maintain good working relations. The object of the policy is to enable you to air your grievance, to discover the causes of your dissatisfaction and, wherever possible, to resolve them. It is hoped that many grievances will be resolved satisfactorily by informal discussion. If the matter is not resolved, you may wish to pursue the following procedure, the intention of which is to resolve the grievance at the earliest possible stage.

General Provisions

• The procedure will not cover grievance relating to disciplinary decisions.
• From stage two onwards, you will be entitled to be accompanied by a colleague.
• At each stage, notes will be made of discussions held and a copy will be made available to you and your representative.

Grievance Procedure for Staff

The grievance procedure is intended for staff to take up matters affecting them as individuals arising from their employment with CHETANA CHILD & WOMAN WELFARE SOCIETY.

CHETANA CHILD & WOMAN WELFARE SOCIETY wishes to resolve staff grievances in a speedy, fair and equitable manner in order to maintain good working relations. The object of the policy is to enable you to air your grievance, to discover the causes of your dissatisfaction and, wherever possible, to resolve them. It is hoped that many grievances will be resolved satisfactorily by informal discussion. If the matter is not resolved, you may wish to pursue the following procedure, the intention of which is to resolve the grievance at the earliest possible stage.

Stages of the Grievance Procedure

Stage 1: If you wish to discuss a grievance you should, in the first instance, raise the matter informally with the person concerned or your manager. If the matter concerns your manager, then you should refer to the next line of command as the first stage of this procedure.

It is suggested that you put the nature of your grievance in writing so that all concerned are clear about the nature and extent of your grievance and are aware that you are pursuing the formal procedure. You will receive a response within two working days.

Stage 2:If this response is not satisfactory, you can then request, in writing, a formal meeting with the relevant Director to discuss the grievance. At this stage you are entitled to be accompanied by a colleague.

The meeting will take place within three working days of the written request being received. Following which a formal reply will be given within two working days.

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